Delete your account
Last updated: October 23, 2026
This is a translation of the Portuguese text, which prevails in case of any difference.
You can delete your Kidzzpro account at any time, in the app or by email. You can also delete only part of the data, without deleting the account. This also covers the data of Kidzzpro My Day, the app on the dependent's device.
In the app
- Open the Kidzzpro app and tap your picture in the top right corner (My account);
- scroll to the end and tap Delete my account;
- enter your password to confirm.
Delete part of the data, without deleting the account
In the Kidzzpro app, open the dependent and:
- A device and what it sent: tap Set up rules and devices, choose the device, then the ⋮ menu and Remove device. This deletes the device, all its screen-time history (use per day and per app), the list of installed apps and the current activity. Kidzzpro My Day on that device goes back to the pairing screen.
- A task: tap Manage tasks, then Edit on the task, the ⋮ menu and Delete task. This deletes the task and all its completion history.
- A usage rule: tap Set up rules and devices and Limits, schedules and blocks, choose the rule and tap Delete rule.
- The dependent's photo: tap the profile picture and Remove picture.
- A dependent and everything about them: tap the ⋮ menu and Delete dependent. This deletes the profile, the tasks and their history, the rules, the adjustments, the devices and all the screen-time history.
Data is deleted right away, with no retention period. Only the app icons are kept: they are stored once per app and are not linked to any person.
By email
If you no longer have access to the app, write to zontyapps@gmail.com from the account's email address asking for the account, or the data you want, to be deleted. We handle it within 15 days.
What is deleted
- If you are the family owner: your account and the whole family — dependents, tasks and completion history, usage rules, adjustments, screen-time history and paired devices (which stop being controlled). The family's other guardians lose access to it.
- If you are an invited guardian: your account is deleted and you leave the family; the family's data stays with the other guardians.
Deletion is permanent. The provider's backups (Google Firebase) may take a few days to be discarded. We don't keep any account data after deletion.